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Archives: FAQs

How do I take my medication with me?

Contact On Call to see if your prescription medication is allowed in your host country and discuss a plan if your prescriptions are not allowed or are illegal. Keep your medication in its original, labeled container. Pack medications with you in your carry-on luggage, not in checked luggage. Where appropriate, bring a copy of the prescription… Read more »

Do I have health insurance coverage while abroad?

YES All TCU students, faculty and staff traveling abroad on TCU programs or business are automatically covered under the university’s accident and illness insurance plan through On Call at no cost to the individual. You are covered by On Call International’s insurance for the program dates only. You should also maintain your own U.S. (or home… Read more »

What if I become sick while abroad?

Contact On Call at +1 603-952-2062 and also contact your local on-site staff. On Call provides emergency services, medical referrals, and insurance while abroad. If you need minor medical care, be prepared to pay up front. After receiving care, you can submit a claim to On Call for reimbursement. If you prefer and have time… Read more »

What is a visa? Do I need one?

A visa is official documentation from the host country allowing you to enter and stay in that country for a specific purpose and specific period of time. Some countries require study abroad students to obtain a visa prior to travel. There may be different processes and requirements depending on your citizenship and the length of… Read more »

How do I apply for a passport?

U.S. citizens will need to review the Department of State website to apply for or renew passport. First time applicants will need to apply in person. Passports are currently taking 12 weeks or longer for routine applications and 4 – 6 weeks for expedited applications. If you already have a passport, check the expiration date. Passports… Read more »

What should I pack?

Pack less than you think you need! Savvy travelers often say, “pack your bag and then take half of it out.” You need to manage all your luggage by yourself in airports, train stations, etc. which often do not have elevators or ramps, and then store everything in much smaller rooms. If you cannot manage… Read more »

What should I pack in my carry-on?

Passport and all travel documents All necessary acceptance letters provided to you by your host program Credit/bank cards and cash Address and other contact information for your program and details of where you are to go upon arrival One change of clothing and a toiletry kit in case your checked luggage does not arrive with… Read more »

Is there anything I shouldn’t take?

We recommend you leave at home: Anything you would regret losing; anything that has sentimental value, or is expensive/meaningful (such as heirloom jewelry). Your Social Security card and any extra credit cards, store cards, etc. that you do not plan to use while abroad. Anything that would be considered a weapon, including pocketknives and pepper… Read more »

Am I covered by insurance while abroad?

Yes. This system verifies your international insurance coverage with On Call International. Learn more about On Call on our Health, Safety and Emergencies page.