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Faculty/Staff Health & Safety Abroad

On Call International

TCU partners with On Call International to provide a global assistance service with accident, illness and travel insurance. All TCU students, faculty and staff traveling abroad on TCU programs or business are covered under the university’s plan at no cost to the individual. To verify coverage, employees must register their travel in the Faculty & Staff Travel Registry.

On Call responds to critical medical or safety emergencies and can also help resolve non-critical day to day travel problems any time you are traveling outside your home country on TCU programs or business. You should maintain your regular, U.S. insurance while abroad. For more information, review the On Call Resource Hub.

How to Contact On Call

Assistance from Campus

Contact TCU Global (817-257-7473). For after hours emergencies, call the TCU International Emergency phone (817-257-0000). If phones are not working, email

Smart Traveler Enrollment Program

TCU recommends that U.S. citizens register with the U.S. State Department’s Smart Traveler Enrollment Program (STEP), so they can stay informed, connected and safe while abroad. Register to get up-to-date safety and security information and help the U.S. government reach you in the event of an emergency abroad.

Additional Resources